Returns, Refunds & Exchanges
Neat Theory is currently not accepting direct orders through this website.
Purchases made through Amazon or another marketplace
For order-specific returns, replacements, cancellations and refunds, please use the return/refund process and terms shown by the marketplace where the order was placed. Eligibility can depend on the product, reason for return and the marketplace terms applicable to that order.
Product or brand-related concerns
If you need help understanding a product, installation, usage or a product-related concern, email info.businesscommunication1@gmail.com. Please include your order number and marketplace of purchase when available.
Direct website purchases
Before direct checkout is enabled on neattheory.in, this policy will be updated to state the applicable direct-sale return, refund, cancellation and exchange terms.